Malcolm came today as I had some issues with my puppy Hugo growling and sometimes snapping at the children if he was on the sofa and they approached him. Also both Hugo and my other dog Roxy would go crazy if anyone knocked on the door and it was becoming chaotic, so imagine my relief at being given such good advice and tools as to how to deal with it and empower me to cope with it on my own. A few hours and I’m already seeing the benefits of his advice. I’ve got some work to do but I feel confident that we’ll be fine and I know I can call him if I’m worried or concerned going forward. I can’t thank him or recommend his expertise enough!